Do you have a passion for food and a talent for providing outstanding customer service? Do you enjoy forming wholesome relationships and thriving in a fast-paced environment? If so, this Customer Care Executive position at Zomato could be the ideal starting point for your professional journey!
Job Description for a Customer Care Executive
1. Work to be Done Scope:
All voice calls from ZOMATO Delivery partners will be handled by the Service Partner; Hindi and English are needed.
Each agent must speak, write, and understand Hindi and English with ease.
Qualifications Standards
Applying are both freshmen and experienced, graduates and undergraduates.
Candidates with experience must have a minimum of six months of verified post-training experience in any capacity related to customer service. Any past knowledge.
Essential Competency: Customer Service
HR Round Selection Rounds
Voice Versant Test: Minimum Level 4
Type of Employment: Permanent Full-Time
Putting in Shifts
Both men and women should feel at ease working round-the-clock shifts.
Days of Work
Six workdays plus one rotating day off
Income 1.25–2 Lacs P.A.
Benefits: Instant enrollment
After training, certification must be obtained through paid or required training.
Applicants need to bring their own gadgets. Wi-Fi and Windows 10 Pro on a laptop or PC.